If you’ve paid by wire transfer, that may mean that we haven’t yet received your payment. If it’s an international wire transfer, delays of between 2 and 4 working days are typical.
(Please note: there are no wire transfers at the weekend and on Mondays for certain banks)
-If you’ve paid by WU or MoneyGram: your payment by Western Union or MoneyGram is still en route. This can take between 24 and 48 hours. You’ll receive a confirmation email once we’ve successfully drawn the funds.
- Awaiting confirmation
If your order is “awaiting confirmation” for a period of more than 3 working days (other than weekends or holidays), please contact our client service.